QuickBuy Naija is an online marketplace where you can buy and sell products conveniently across Nigeria.
Vendors list their products, and customers browse, order, and pay securely. QuickBuy Naija handles payments and logistics.
Yes, you need an account to place orders and track deliveries.
Yes, we deliver to most locations across Nigeria.
We focus on fast delivery, verified vendors, secure payments, and excellent customer support.
Sign up on our website using your email.
No, you must create an account to place and track orders.
Click “Forgot Password” on the login page and follow the reset instructions.
Yes, log in and update your details in the “My Account” section.
Yes, your information is protected under our Privacy Policy and NDPR standards.
Browse products, add items to your cart, and proceed to checkout.
Yes, you can buy from different vendors in a single checkout.
You’ll receive an email/SMS confirmation and order details in your account.
Yes, if the order hasn’t been shipped yet. Contact customer care immediately.
You’ll be notified, and a refund or replacement will be offered.
We accept cards, bank transfers, and other secure methods.
Yes, all transactions are encrypted and processed securely.
Yes, Pay on Delivery is available in select locations.
Request via your account. Refunds are processed within 5–10 business days.
Delivery fees vary by location, product size, and weight.
Standard delivery takes 2–5 business days, depending on location.
Yes, use the tracking number provided after dispatch.
The courier will try again or contact you for rescheduling.
Yes, same-day delivery is available in select cities.
Items can be returned within 7 days if defective, damaged, or not as described.
Perishables, personal care items, and digital products.
Log into your account, select the order, and click “Request Return.”
Refunds are processed within 5–10 business days after inspection.
Yes, exchanges are possible if stock is available.
Register on the vendor portal, submit documents, and list your products.
CAC certificate, ID, bank details, and product information.
Payments are made immediately after deducting commissions.
Yes, a small commission is charged per sale.
Vendors must comply with QuickBuy Naija’s return and refund policy.
We use encryption, secure servers, and NDPR compliance.
Change your password immediately and contact customer support.
Yes, payments are processed through secure gateways.
Yes, contact customer support to request account deletion.
No, we only share with trusted partners when necessary (e.g., delivery).
Enter the code at checkout before making payment.
No, only one coupon or discount can be applied per order.
Subscribe to our newsletter or follow us on social media.
Yes, some vendors may run independent promotions.
Yes, details will be shared with customers when launched.
Via phone, email, live chat, or the help center on our website.
Support is available 9 AM – 9 PM, Monday to Saturday.
We respond within 24 hours for most inquiries.
Yes, unresolved issues can be escalated to a supervisor.
Yes, live chat is available on our website.